MATCH FEES - SLATE APP
A quick and efficient way to pay your match fees!
HWHC use the Slate app as a compulsory payment method. (https://slateapp.co.uk/) This offers the Club the ability to create a direct debit payment request. You then authorise this request using the free app and your match fees are taken from your account automatically.
In the coming weeks, you will receive an email invite from Slate, inviting you to download and register with Slate. It takes two minutes to do so and would appreciate you getting this done by the first game. If you have any problems with getting set up on Slate, please email firstname.lastname@example.org for assistance.
SLATE APP FAQS
Can I not just pay cash?
Whether you choose to use the app is entirely up to you, if you prefer to pay cash you can still do so. But we’re hoping most of you will recognise the convenience of paying via the Slate app and not having to drive past the cash point on the way to the game.
Is it secure / does the club get my bank details?
Slate partners with Gocardless, which is a known electronic payment provider similar to Paypal. The systems are secure and encrypted to international standards. All payment is dealt with by Gocardless, the Club and Slate do not access your bank account.
Can the club take money without my permission?
No, the system works by sending you a request to authorise the payment, which you do via the free app on your phone. If the request isn’t authorised then no payment is made.
Is this going to cost me anything?
No, there is a transaction fee, but the club will be absorbing this and not passing it on to members.
It all sounds very complicated and I’m really not very good with technology!
The system is actually pretty simple, however we appreciate not everyone is as comfortable with technology as others. If you are struggling to get set up just email email@example.com and they will help you.
Will match sheets go away entirely?
No, we still need to know who is playing games and scoring goals so we can celebrate at the end of the season. Just the match fee collection part is changing which should match sheets a lot easier.